To defend the accuracy of your instruments and ultimately your data,
insist on a factory authorized QcarePro Technical Service provider.
From time to time we are asked, "As the manufacturer of
these instruments what is your recommended calibration interval for your
product." As recommended best practice our answer always has been and
continues to be:
"In order to ensure best
instrument performance over time or because of the possibility of
inspection, audit or litigation, we recommend the instrument be
recalibrated annually. Also, since factory recalibration adds an
additional year's manufacturer's warranty, annual recalibration provides
continuous warranty protection for your instrument."
With over three
decades of experience, our factory trained support staff delivers
exceptional service and support to our Quest and Metrosonics customers.
Click here for a brochure
(pdf) 313k
Current Services Include:
Calibration/Service
Training and Seminars
ALL CALIBRATIONS ARE NOT CREATED EQUAL:
Exploring the Value of Accredited Calibration Laboratories (pdf) 439k
Click here for a
QcarePro Calibration brochure
(pdf) 190k
Why use QcarePro to service my instruments?
Top Ten Reasons:
| 10. |
Receive an additional year of manufacturers warranty. |
| 9. |
Includes the latest
hardware/firmware updates. |
| 8. |
All parts used during
repair do not violate the intrinsic safety approvals of our
instruments. |
| 7. |
Quest designed and manufactured your instrument, and follows
service procedures created as part of that design process. |
| 6. |
We can supply As received and Final condition data with each
calibration to comply with ISO 17025 and ANSI Z540. |
| 5. |
We maintain a factory service center that is just one day away
from any contiguous U.S. destination. |
| 4. |
We have all the parts and documentation to insure that our
instruments maintain their optimal performance criteria. |
| 3. |
All service is performed by factory trained technicians who
meet ISO9001 and ISO 17025 quality standards.. |
| 2. |
We service what we know; Quest and Metrosonics instruments. |
| 1. |
And the #1 reason to return your product to Quest for
calibration or service is, quite honestly:
We care more about Quest customers!
|
Quest has (2) ways to return your product.
-
1. Via Phone:
Contact us at 1.800.245.0779 or 262.567.9157 and request a Return Authorization
number. Credit card or purchase
orders will be accepted.
-
2. Via Online:
An online version of our Return Authorization form is now available. Click the link below to launch the file. Enter your information, click Submit and Quest will then provide a Return Authorization
number. Credit card or purchase orders will be accepted.
Online RA form (pdf) 162K
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All training is "hands on" and taught by experienced instructors either in
our state of the art training facility or on-location as required. Recent
training topics included community noise measurements, confined space
entry, hearing conservation, heat stress and more. Our goal is to help you
succeed.
Check our training and seminars page for information on
seminars and training.
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